I'm not sure, but I kind of love wandering around DIY stores, so I would probably spend some time doing that, picking up en route a selection of objects that until now, I never knew I needed. Eventually, I would either stumble on the doormats, or I would leave with my shiny loot, only to recollect that I had come for a doormat later.
I would probably check out the garden area first, but then think 'oh right' and head to the flooring section, which is where I actually think they should be (and why I ticked that box). If they weren't there, I think I'd give in and ask.
I'm guessing your experience is that they were somewhere unexpected? After all, logic is not always used in shop design...
They were actually in the laminate flooring section. It's just that I had no idea, so tried near the doors, and then headed into the garden area (which is about half a mile from the doors; it's a very big shop.) On my second visit to the garden area, I finally asked someone, and I got the impression that the person I asked thought, "why on earth is she out HERE? Obviously they won't be here! Isn't it obvious that they'll be with the laminate flooring?"
This was a ginormo B&Q, which I don't like wandering around. It's all a bit too big and looming for serendipitous finds. But I do like wandering round our local independent hardware and kitchenware shop, where I always invariably end up buying things I'd never felt the lack of before, but which suddenly seem essential when seen on the shelves of the shop.
I think that's the key to finding most things. Announce to the world very firmly that you're not actually looking for it at all, and there it'll be, nice and obvious in front of you. Let the world know that you're looking for it, and capricious Fate will hide it from you, and laugh at your foolish searches. :-D
Actually, they were in the laminate flooring section; I asked in the end. The staff member I asked exuded an air of "but of COURSE they're there; it's the obvious place, isn't it?" and I didn't think it was that obvious, hence the poll.
Well, having said that would be my second port of call, I'm not so sure now. If they were selling carpets, then yes, but having thought about it, DIY stores don't sell that type of thing usually and I might not associate doormats with laminate flooring.
To be honest, I should have clicked the garden area. For some reason, that seems to make sense to us shoppers! Maybe we should tell the DIY stores that?!
I'm afraid I've probably been that shop assistant, it's very easy to get so tuned in to the logic of your branch's layout that you forget that it's not necessarily obvious to the rest of the world.
I must admit my first thought was with the carpets, oh, they don't do carpets, maybe with the flooring then, but whether that's the result of nearly twenty years of retail brainwashing or sheer blind luck I don't know.
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I'm guessing your experience is that they were somewhere unexpected? After all, logic is not always used in shop design...
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I think that's the key to finding most things. Announce to the world very firmly that you're not actually looking for it at all, and there it'll be, nice and obvious in front of you. Let the world know that you're looking for it, and capricious Fate will hide it from you, and laugh at your foolish searches. :-D
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To be honest, I should have clicked the garden area. For some reason, that seems to make sense to us shoppers! Maybe we should tell the DIY stores that?!
no subject
I must admit my first thought was with the carpets, oh, they don't do carpets, maybe with the flooring then, but whether that's the result of nearly twenty years of retail brainwashing or sheer blind luck I don't know.